Shut off your main water valve: In most Salt Lake area homes, the main shutoff is either at the front of the house, or in the basement. Here’s a quick way to find it: look for your water meter out front, and then draw a straight line from that meter back to the house. The main shutoff is usually right where that line meets the wall. Turn it clockwise until it stops.

If it doesn’t budge, call us. We can talk through some of the other options, like the stop and waste valve in your yard, or getting the city to shut off the curb stop.
If your water heater is leaking: close the cold water valve on top of the tank, then turn off the gas control or switch the breaker off if it’s an electric unit.
If sewage is backing up: stop using water in the house. Every flush, shower and load of laundry ends up coming out from the lowest drain. Keep kids and pets away from it.
Take photos: pictures of the problem help our dispatcher figure out what’s going on, and they’re useful if you file an insurance claim later.